provides Worldwide Express FREE Shipping

Faqs

ABOUT EXPLORE YOUR FASHION

Who are we? What makes Explore Your Fashion different?

Explore Your Fashion is different because we offer you an exquisite range of fine designs and a unique and hassle free online shopping experience that you're sure to enjoy.

I can't find the piece I wanted on the site anymore. Can I still order it?

It might so happen that we discontinue certain pieces or relocate it to some other page. However, we will try our best and make it available for you. Contact our Customer Support Delight team.

DELIVERY

How much does it cost me to have a Explore your Fashion product delivered to my home?

EXPLORE YOUR FASHION provide the FREE shipping all over the world on all items.

What is the estimated delivery time?

For orders within USA, our delivery date depends on the product selected as well as the shipping address provided by you. These are ready to ship products and will be delivered to your address within 10 to 25 business days. You may browse these products here:

How safe is my product?

Your product is shipped in durable, tamper-proof packing that ensures that the contents remain intact. Your product is fully insured till it reaches your doorstep, and we only work with reputed and established courier services .

Does Explore Your Fashion deliver internationally?

Yes

Customer Delight

In case your queries were unanswered contact our 'Customer Delight' team.

RETURNS AND EXCHANGES

What is your Money Back Policy?

Our 30-day No Questions asked Money Back Policy gives you time to make sure your purchase is perfect. If you need to return it for any reason, we'll happily provide you with a full refund or exchange, within 30 days of the date of delivery. Yes, it's that simple. We can only accept the product without custom engraving, in its original condition and with the certification.

Do you refund shipping fees?

Shipping fees are non-refundable unless you have received a damaged item and would like to return it. To report a damaged item, please use the following process before returning: Take a photo of the item which clearly displays the damage and email the photo to our Customer Care team (sales@exploreyourfashion.com) along with a description of the damaged item and your order number.

Once we receive your email and assess the damage, we will be in contact with you to determine the needed outcome.

I received a damaged item. What do I do?

Should you receive a damaged item, please take a photo of the item which clearly displays the damage and email the photo to our Customer Care team (sales@exploreyourfashion.com) along with a description of the damaged item and your Order Number.

Once we receive your email and assess the damage, we will be in contact with you to determine the needed outcome.

How do I return the product to Explore Your Fashion within 30days?

Contact our customer delight team.
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